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Home > Indexes > Telephone Systems > Directory > UK > Berkshire > ellesys
ellesys
Summary:
ellesys provide high ROI, rental telephony, conferencing and collaboration that can help you to transform your business communication, cut costs quickly and increase your competitiveness. We can reduce your telephone and audio conferencing bills by up to 40%. Our Auto Attendant and IVR solutions are simple to use and provide a professional face to your customers.
We are a checkRate company, verified credit worthy (regulated by Dun and Bradstreet) and members of OTELO which demonstrates our commitment to customer satisfaction.
Solutions include: IVR and auto attendant, voice telephony calls, communications for virtual teams, private mobile networks, audio & web conferencing, collaboration, call recording, reduced Non eo and International mobile phone costs, flexible & mobile working
Approvals:
«ellesys are an accredited Teleware hosted services provider. »
Teleware
"OTELO are an official telecommunications body regulating the quality of customer service within the telecommunications industry. ellesys are a member of this organisation and adhere to their strict customer service policies."
OTELO
"We are a checkRate company, verified credit worthy (regulated by Dun and Bradstreet)"
CheckRate
Case Studies:
Bank improves operational efficiency
It had become apparent that the corporate voicemail system needed updating as it was working at its
maximum limit. This meant no further employees could be provided with mailboxes on the system
and neither could additional connections be made to the telephone system to carry any more...
http://www.ellesys.com/resources/Banking_Flexible_Working.pdf
Police Force uses iNtelligent Personal Numbering solution
Using iNtelligent Number and a secure communications network, Police Offcers and staff are able to
contact their colleagues, irrespective of current location. iNtelligent communications solutions are also being deployed by the Force to improve performance and reduce overhead costs.
http://www.ellesys.com/resources/Emergency_Services_Personal_Numbering.pdf
Theatre improves service levels with IVR solution
Customer look for prompt, accurate information and a smooth and pain free experience when booking
tickets. With over thousands of calls per month coming into the box office, this busy venue needed an IVR solution to enable this.
http://www.ellesys.com/resources/Entertainment_Call_Handling.pdf