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Home > Indexes > Management Training > Directory > UK > UK Directory > Total Conflict Management (the TCM Group)
Total Conflict Management (the TCM Group)
Summary:
TCM is the leading provider of mediation and alternative dispute resolution (ADR) services to organisations and businesses across the UK and Europe. We understand conflict and we understand how to resolve conflict.
TCM is passionate about mediation and we work tirelessly to deliver high quality and effective assignments. From a half day workshop to designing a complex dispute resolution system, you can be assured of a level of commitment that goes way beyond your expectations
Approvals:
«TCM's training is highly professional, and it instills confidence in the participants to go out into the world and practise their skills.
»
Notts Fire and Rescue Service
"I found the training very useful and would recommend it to anyone thinking of managing conflicts within the workplace"
Hastings Council
"A very constructive course, which empowers managers and gives them the skills to resolve team conflict at the earliest opportunity"
Office For National Statistics
Case Studies:
Mediation
BT Retail recently commissioned TCM to establish a workplace mediation service. To date mediation has had a 100% success rate in resolving issues and BTare currently planning a substantial extension in the use of mediation. This is a fantastic success story for TCM and for mediation
Mediation at BT
