Call Handling


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Call Handling UK

Welcome to Approved Call Handling, the UK's leading online buyer's tool enabling you to get quotations from providers of Call Handling services based in the UK.

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A dedicated telephone answering service is a great way of freeing up man hours in your company, and allows you to focus on the things that are most important to your business. Call handling is of use to companies of all sizes. If you’re a sole trader, an inbound call handling service can be your virtual office, and if you’re a larger business it can provide welcome support when you experiencing unusually high call volumes or you need call handling outside working hours.

When you sign up to a call handling service, your business will be given a unique telephone number from which calls can be answered or diverted to the relevant member of your staff. When a phone call comes into the call centre, it is answered by an operator with your company name as though the caller has reached your office. These operators will be able to provide basic information about your business (contact details etc.), or transfer callers who want to speak to a specific individual. Some companies will simply pass calls onto the next available operator, who has your company details on screen, others will offer you your own team of dedicated PAs who deal with your calls and no one else’s.

Our approved call handling companies provide services including:

  • Call answering, diverting and forwarding
  • Fax and email forwarding
  • Help lines
  • After Sales Service
  • Direct Response Handling
  • Message Taking
  • Customer Service
  • Order Taking
  • Apointment Booking

Start by submitting your call handling requirements from our simple enquiry form to receive free no obligation quotes from 4 call handling providers in the UK. It's as simple as that.

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Companies

  • Meritgroup Ltd
    MeritGroup is an established onshore and offshore BPO services provider with service delivery centres in Chennai, India and Market Harborough in the UK. Specialising in contact centre solutions, data processing and ABC compliance audit serv…
    BIRMINGHAM
  • GFM Holdings Ltd
    GFM are a well established marketing promotions business providing fulfilment, data capture, and contact centre solutions supporting our promotions and fantasy football games. As the creators of The Sun £9.50 holiday promotion, GFM can now …
    ESSEX
  • net:telecom
    At net:telecom, we provide a one stop shop for a variety of technology services for businesses including; Telephone systems, Mobile Phones, IT systems & support, BT Line Services & Broadband Internet. We work with clients who have restricte…
    LONDON (GREATER)
  • Eclipse Marketing Ltd
    Eclipse is a customer centric organisation whose clients value its strategic approach and appreciates the ‘can do’ attitude and tendency to constantly exceed expectations. Furthermore Eclipse has a wealth of expertise in adding value acros…
    BERKSHIRE

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Call Handling

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Alliance and Leicester

" As someone who was 'volunteered' to arrange a party for around 200 people with a 'different theme' I had no idea where to start. The person from Approved Index was incredibly helpful and put me in touch with a range of companies who came back to me very quickly. I would definitely use Approved Index again. "

OASSIS Applications Analyst, Alliance and Leicester

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Industries Covered:

Accountants
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Engineers
Estate Agents
Factories
Gyms
Hospitality
Hotels
Jewellers
Kiosks
Legal & Law Firms
Motor Companies
Museums
Music & Record Stores
Newsagents
Offices
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Schools
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