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Phoenix Training
Summary:
Phoenix specialise in the design & delivery of communication training programs and courses. Our emphasis on pre-course consultancy enables us to design flexible training solutions specifically tailored to match our clients’ requirements. Our focus is always on the importance of positive communication and the concept of ownership. All our communication courses provide practical exercises and analysis throughout, with particular emphasis on role-plays - which are a vital tool in communication training and allow delegates to practice and learn in a safe and constructive environment.
Approvals:
«Finally had that dreaded meeting I role-played in your training session. It went really well! I went in really positively and talked benefits, and it worked. Thank you for the invaluable feedback on my role-play.»
Amy Rattigan, Account Manager - Experian
"Bill really enthused me about how much more positive I could be. It was refreshing to feel motivated and excited again! He has a good way of making you think & realize that you can have some really positive influences on the people you work with."
Account Director, Carlton Screen Advertising
"I found the sessions very useful; they have already started to make an impact in the way I present myself. The most immediate benefit to me was becoming very much more self-aware in the way I communicate."
Alex Hennessey, Consultant - Mercer Management
Case Studies:
HSBC
HSBC required a partner to deliver a major sales training programme throughout the UK. The programme consists of 4 and 5-day courses, co-facilitated with HSBC consultants. Now into its third year, this ambitious project has been seen as a ‘revolution’ within the bank.
Uk-Wide major sales training programme
Carlton Screen Advertising
Following the success of a series of stand alone courses, Carlton Screen Advertising approached Phoenix with a view to initiating a year-long partnership model. Phoenix's skills and expertise are now accessible to every member of Carlton Screen Advertising across the company.
Swinton Insurance
Phoenix have produced 16 training modules for the Management Development Program at Swinton, the UK’s largest high-street insurance chain. Topics ranging from Coaching to Planning, Interpersonal Sensitivity to Business Awareness, have all been successfully mapped on to their competency framework.
Management Development Programme
