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Reed Learning was founded in 1995 as a value added service to the Reed Group’s clients. Since then it has grown into one of the UK's foremost learning organisations through a continued and passionate commitment to delivering results that make real difference across three core areas of business; learning, learning recruitment and managed services. Reed Learning now delivers more business training courses, more often than anyone else in the UK. All courses can be tailored to your unique requirements and delivered at a location to suit. Open courses run from centres in London, Birmingham, Edinburgh, Manchester, Leeds, Bristol, Belfast and the Cotswolds. A faculty of experienced trainers and industry-leading loyalty discounts make Reed Learning a first choice for thousands of organisations.
""I will without doubt recommend Reed Training Professionals to people in the industry" " Giant Industrial Manufacturer
""I will without doubt recommend Reed Training Professionals to people in the industry" "
Giant Industrial Manufacturer
""I wish I had got you involved earlier on" " Large Mortgage Company
""I wish I had got you involved earlier on" "
Large Mortgage Company
""We are delighted to start building a first-class working relationship" " International Money Transfer Corporation
""We are delighted to start building a first-class working relationship" "
International Money Transfer Corporation
9 Kingsway London WC2B 6XFLondonWC2B 6XF
Professional Excellence specialises in the training of people and their organisations in world class management through a programme called the Advanced Management Development System™. AMDS is a unique programmes based on the advanced technology of Neuro-Linguistic Programming (NLP), often referred to as the science of excellence. Our programmes are suitable for any business sector and managers at all levels. Accelerated learning techniques are used to facilitate behavioural change in your people. Our client list includes Pentax, Carpetright, Amgen and PriceWaterhouse Cooper to name but a few. One of our unique areas, is in the maximsation of motivation. Our Motivational Maps describe, measure and Maximise Motivation. If your people are not motivated, they are not effective.
"This company is called Professional Excellence, and we would all agree that we have just seen Professional Excellence in the way these training Programmes were delivered. The results speak for themselves. " Amgen: Learning and Development Director
"This company is called Professional Excellence, and we would all agree that we have just seen Professional Excellence in the way these training Programmes were delivered. The results speak for themselves. "
Amgen: Learning and Development Director
"We have used other companies before, but we have had 2 record years in sales growth since we put our sales teams though Advanced Sales Development System. This training really has improved their ability to influence and persuade their customers." Pentax: Stephen Kennedy General Manager
"We have used other companies before, but we have had 2 record years in sales growth since we put our sales teams though Advanced Sales Development System. This training really has improved their ability to influence and persuade their customers."
Pentax: Stephen Kennedy General Manager
"I would like to thank and congratulate you on the excellent work you have done with our sales team on the recent ASDS course. The feedback from the delegates has been extremely positive. The system has given them the confidence and belief to succeed." Johnson & Johnson Lifescan: Judi Smith
"I would like to thank and congratulate you on the excellent work you have done with our sales team on the recent ASDS course. The feedback from the delegates has been extremely positive. The system has given them the confidence and belief to succeed."
Johnson & Johnson Lifescan: Judi Smith
Pentax Cultural Change Pentax needed to increase their sales across the business. They asked Professional Excellence to train all their sales teams in Advanced Sales Development System. The result was 2 record years for Pentax and a recognised cultural and financial turnaround.
Pentax Cultural Change
Pentax needed to increase their sales across the business. They asked Professional Excellence to train all their sales teams in Advanced Sales Development System. The result was 2 record years for Pentax and a recognised cultural and financial turnaround.
Amgen Amgen one of the largest BioTech companies in the world,needed to win more business at all their European exhibitions.They asked us to train their 60 BoothPro's throughout Europe,so they could be more successful selling at these expensive exhibitions.This has been a great success for the last 3 year
Amgen
Amgen one of the largest BioTech companies in the world,needed to win more business at all their European exhibitions.They asked us to train their 60 BoothPro's throughout Europe,so they could be more successful selling at these expensive exhibitions.This has been a great success for the last 3 year
1 The Rookery Little PaxtonSt NeotsPE19 6QT
Active Learning & Development (ALD) provides a range of management, leadership and skills programmes that can be linked to nationally recognised qualifications. All programmes are tailored to individual client organisations. ALD specialise in developing those areas of commercial operations that have the greatest impact on results. We believe in a partnership approach with client organisations where development is integrated with practical work-based application, supported by immediate management and designed to reflect organisational values, terminology and typical scenarios. Time is spent with the client prior to the start of any programme understanding the culture, operation and success drivers of the organisation. We are also an awarding centre for BTEC/Edexcel and ILM - L3 to L7.
"Active Learning listened to our needs and developed multiple tailored training solutions for our business. The skills of our people have measurably improved and the financial returns for the business have been significant" FirstGroup plc – UK Bus Division
"Active Learning listened to our needs and developed multiple tailored training solutions for our business. The skills of our people have measurably improved and the financial returns for the business have been significant"
FirstGroup plc – UK Bus Division
"The Professional Development Programme for Station Managers was extremely beneficial not only to the candidates but to the organisation as a whole the management development approach has been consistent with the industry and public sector services" Wiltshire Fire & Rescue
"The Professional Development Programme for Station Managers was extremely beneficial not only to the candidates but to the organisation as a whole the management development approach has been consistent with the industry and public sector services"
Wiltshire Fire & Rescue
"The Advanced Certificate in Leadership Programme has helped a new Management Team being nurtured in a tough business while obtaining practical skills and leadership techniques to deliver real results" Praxair Surface Technologies
"The Advanced Certificate in Leadership Programme has helped a new Management Team being nurtured in a tough business while obtaining practical skills and leadership techniques to deliver real results"
Praxair Surface Technologies
FirstGroup plc - UK Bus Division First UK Bus needed their supervisors and managers to improve their leadership and management skills. Programmes were run at different levels specifically tailored to meet the needs of the business. Over 1200 managers completed a qualification and project giving the organisation a tangible ROI. Leadership & Management Skills
FirstGroup plc - UK Bus Division
First UK Bus needed their supervisors and managers to improve their leadership and management skills. Programmes were run at different levels specifically tailored to meet the needs of the business. Over 1200 managers completed a qualification and project giving the organisation a tangible ROI.
Leadership & Management Skills
Wiltshire Fire & Rescue Wiltshire Fire & Rescue identified a need to develop middle managers in line with the public sector guidelines for the service. ALD designed a Level 5 Certificate in Management Studies Programme - delegates completed assignments and a project to reinforce learning and bring organisational benefits. Middle Manager Development Programme (CMS)
Wiltshire Fire & Rescue identified a need to develop middle managers in line with the public sector guidelines for the service. ALD designed a Level 5 Certificate in Management Studies Programme - delegates completed assignments and a project to reinforce learning and bring organisational benefits.
Middle Manager Development Programme (CMS)
Praxair Surface Technologies Praxair's team leaders and managers are promoted within the company due to their technical skills but there was a need to add leadership and management skills. Short modules are run across a nine month period and delegates complete a work-based project resulting in self and business improvements. Advanced Certificate in Leadership Programme (Level 3)
Praxair's team leaders and managers are promoted within the company due to their technical skills but there was a need to add leadership and management skills. Short modules are run across a nine month period and delegates complete a work-based project resulting in self and business improvements.
Advanced Certificate in Leadership Programme (Level 3)
Horizons House Vine Street, EveshamWorcestershireWR11 4RE
We all do things in different ways. We all communicate in different ways. Just consider the differences in your communication with your boss and your Grandmother. What’s more, we probably all think that ‘our’ way is more effective than someone else’s. Welcome to Empathy Styles, an approach which allows us to understand ourselves, the temperaments of others and how we can work with them to everyone’s benefit. When was the last time you really changed your approach to your children, your partner or your work colleagues to fit in with their personality? With Empathy Styles we offer people the diamond rule: treat people as they want to be treated.
""The first surprise was how the senior managers were incredibly frank and open, not least about their weaknesses. We learned to appreciate each others strengths more and are still benefiting from the training eighteen months on." UK Board member" Kawasaki Motors (UK) Ltd.
""The first surprise was how the senior managers were incredibly frank and open, not least about their weaknesses. We learned to appreciate each others strengths more and are still benefiting from the training eighteen months on." UK Board member"
Kawasaki Motors (UK) Ltd.
""Empathy Styles were invaluable in helping my team to raise their game and sell more effectively at Board Level. As a Sales Director I've appreciated the strong partnership I've had with them over the years." Country Manager, UK, France and Italy" Software AG
""Empathy Styles were invaluable in helping my team to raise their game and sell more effectively at Board Level. As a Sales Director I've appreciated the strong partnership I've had with them over the years." Country Manager, UK, France and Italy"
Software AG
"“Winning a large contract can go on for months, however at the final hurdle Empathy Styles are invaluable. They give focus and professional support and coaching. We have now won over £1 billion of new projects.” Sales Director" LogicaCMG
"“Winning a large contract can go on for months, however at the final hurdle Empathy Styles are invaluable. They give focus and professional support and coaching. We have now won over £1 billion of new projects.” Sales Director"
LogicaCMG
US Bank shocked by upscale in Customer Service Skills... The team used to receive 1 complimentary letter in every 40,000 calls and since the programme this ratio has increased to 1 in every 1000 calls! This is unheard of in their industry – how many of us would actually want to write to a credit card call centre and say how wonderful they were?
US Bank shocked by upscale in Customer Service Skills...
The team used to receive 1 complimentary letter in every 40,000 calls and since the programme this ratio has increased to 1 in every 1000 calls! This is unheard of in their industry – how many of us would actually want to write to a credit card call centre and say how wonderful they were?
Fujitsu Manager uses Empathy both at home and the office... Empathy Selling is the most user-friendly programme that I've taken. It had the most immediate impact in my life - not just in my business - and I'm still using it successfully 4 years later!
Fujitsu Manager uses Empathy both at home and the office...
Empathy Selling is the most user-friendly programme that I've taken. It had the most immediate impact in my life - not just in my business - and I'm still using it successfully 4 years later!
Empathy Styles helps BBC with bid... The BBC team were thrillIed to make the last round in the pitch for the Outside Broadcast rights to the PGA Golf- We wanted to say a very big Thank You for the work you did with us. We have learnt a lot through the process and look forward to applying our new found knowledge to the next challenge!
Empathy Styles helps BBC with bid...
The BBC team were thrillIed to make the last round in the pitch for the Outside Broadcast rights to the PGA Golf- We wanted to say a very big Thank You for the work you did with us. We have learnt a lot through the process and look forward to applying our new found knowledge to the next challenge!
Communications House 12 Craufurd Rise Maidenhead Berkshire SL6 7LSMaidenheadSL6 7LS
Phoenix specialise in the design & delivery of management training programs and courses. Our emphasis on pre-course consultancy enables us to design flexible training solutions specifically tailored to match our clients’ requirements. From Essential Management skills to Advanced Motivation, every course we provide focuses on the development of management skills, techniques and attitudes. All our training is practical, participative, interactive and immediately applicable to the workplace. At Phoenix we place as much weight on post-course support as we do on pre-course consultancy and the delivery itself. Our provision of detailed reports, evaluation & feedback further increases the impact and effectiveness of our training, creating and maintaining momentum among managers at every level.
"This is the best course I've been on, and certainly the trainer was far and away the best I've ever worked with. I can't express enough just how much I've learned and how positive I was made to feel." Nick Donaldson - Invesco Perpetual
"This is the best course I've been on, and certainly the trainer was far and away the best I've ever worked with. I can't express enough just how much I've learned and how positive I was made to feel."
Nick Donaldson - Invesco Perpetual
"Bill really enthused me about how much more positive I could be. It was refreshing to feel motivated and excited again! He has a good way of making you think & realize that you can have some really positive influences on the people you work with." Account Director, Carlton Screen Advertising
"Bill really enthused me about how much more positive I could be. It was refreshing to feel motivated and excited again! He has a good way of making you think & realize that you can have some really positive influences on the people you work with."
Account Director, Carlton Screen Advertising
"The quality and depth of the training on the day ensured my team returned from with some real and practical skills that they could utilise immediately. As managers in new roles, the training provided enabled the team to hit the ground running." Tim Wood, Director - Royal Bank of Canada
"The quality and depth of the training on the day ensured my team returned from with some real and practical skills that they could utilise immediately. As managers in new roles, the training provided enabled the team to hit the ground running."
Tim Wood, Director - Royal Bank of Canada
HSBC HSBC required a partner to deliver a major sales training programme throughout the UK. The programme consists of 4 and 5-day courses, co-facilitated with HSBC consultants. Now into its third year, this ambitious project has been seen as a ‘revolution’ within the bank. Uk-Wide major sales training programme
HSBC
HSBC required a partner to deliver a major sales training programme throughout the UK. The programme consists of 4 and 5-day courses, co-facilitated with HSBC consultants. Now into its third year, this ambitious project has been seen as a ‘revolution’ within the bank.
Uk-Wide major sales training programme
Carlton Screen Advertising Following the success of a series of stand alone courses, Carlton Screen Advertising approached Phoenix with a view to initiating a year-long partnership model. Phoenix's skills and expertise are now accessible to every member of Carlton Screen Advertising across the company.
Carlton Screen Advertising
Following the success of a series of stand alone courses, Carlton Screen Advertising approached Phoenix with a view to initiating a year-long partnership model. Phoenix's skills and expertise are now accessible to every member of Carlton Screen Advertising across the company.
Swinton Insurance Phoenix have produced 16 training modules for the Management Development Program at Swinton, the UK’s largest high-street insurance chain. Topics ranging from Coaching to Planning, Interpersonal Sensitivity to Business Awareness, have all been successfully mapped on to their competency framework. Management Development Programme
Swinton Insurance
Phoenix have produced 16 training modules for the Management Development Program at Swinton, the UK’s largest high-street insurance chain. Topics ranging from Coaching to Planning, Interpersonal Sensitivity to Business Awareness, have all been successfully mapped on to their competency framework.
Management Development Programme
The Leathermarket Weston Street London LondonSE1 3ER
Hemsley Fraser is a global innovator and leader in learning and people development. We have the confidence to guarantee the success of our work and help organisations and people to succeed and improve through our innovative and robust learning solutions. With a strong UK, European and North American presence and a global network of over 400 professionals, we bring a comprehensive range of people and organisational development capabilities to clients. In an increasingly competitive environment where your people are often the key differentiator, you need to think beyond the norm and continually raise the level of talent and skills in the organisation. Hemsley Fraser provides learning and development solutions that help clients to become higher-performing organisations.
" “We are constantly striving to measure return on investment, as well as demonstrating saving and innovation in the provision of learning & development. The partnership between MBDA and Hemsley Fraser is central to our aims''" Gemma Todd, Human Resources Manager, MBDA UK Ltd
" “We are constantly striving to measure return on investment, as well as demonstrating saving and innovation in the provision of learning & development. The partnership between MBDA and Hemsley Fraser is central to our aims''"
Gemma Todd, Human Resources Manager, MBDA UK Ltd
"“As we have used the 9Factors diagnostic since 1998, we have seen its benefits in driving ever higher levels of performance across the whole organisation.”" Paul Turner, General Manager, West Bromwich BS
"“As we have used the 9Factors diagnostic since 1998, we have seen its benefits in driving ever higher levels of performance across the whole organisation.”"
Paul Turner, General Manager, West Bromwich BS
"“Delegates found that the real benefit of this course was that the skills and techniques they had learnt were instantly transferable into the workplace.”" Rosemary Smart, Head of HR, MMA Insurance
"“Delegates found that the real benefit of this course was that the skills and techniques they had learnt were instantly transferable into the workplace.”"
Rosemary Smart, Head of HR, MMA Insurance
Airbus UK Creating complex customised programmes, blending knowledge, skills and behavioural change whilst meeting the certified requirements of the ILM.
Airbus UK
Creating complex customised programmes, blending knowledge, skills and behavioural change whilst meeting the certified requirements of the ILM.
The Royal Bank of Scotland Group Delivering a large scale, highly customised programme over a short timescale.
The Royal Bank of Scotland Group
Delivering a large scale, highly customised programme over a short timescale.
BUPA Getting around gatekeepers and running successful exhibitions
BUPA
Getting around gatekeepers and running successful exhibitions
St James Court 74-94 Fore Street Saltash Plymouth PL12 6JWPlymouthPL12 6JW
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Call us on 0800 612 2113.
As someone who was "volunteered" to arrange a party for around 200 people with a "different theme" I had no idea where to start. The person from Approved Index was incredibly helpful and put me in touch with a range of companies who came back to me very quickly. I would definitely use Approved Index again.
OASSIS Applications Analyst, Alliance and Leicester
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