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CRM Systems

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Good CRM (Customer Relationship Management) means knowing your customers inside out and tailoring your service to them. It’s all very well training your sales team to get customers on board, but keeping them happy and developing your relationships with them is where you’ll make your money. A CRM system based on sophisticated software is an invaluable tool for keeping track of your customers, and managing their accounts and their experience of your company.

CRM software collects data about your customers, tracking their preferences, decisions and responses at every stage of the buying cycle. The database that the CRM system builds up can then be used keep you up to date with what customers like and dislike about your service, and inform your future marketing and sales strategies. Studies have shown that a tailored CRM system can increase your sales by 40-50 percent.

The right CRM software will also ease communication, enabling contact with customers across a range of communication channels (phone, email, fax, web, sms, post and in person), and the integration of call centres for multi-channel communications. This is especially useful for companies with many lines of business entailing an overlap of services, to make customers feel they are dealing with a single, unified organisation that recognises them from previous transactions

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  • BrightOffice Limited
    Our company develops Web based CRM software solutions for many different business markets, such as: BMVOffice | CRM for BMV Property Market BrightOffice | CRM for Mainstream SME Market BrokerCRM | CRM for Loans/Mortgage Brokers ClaimsCR…
    LANCASHIRE
  • Equiniti ICS Ltd
    CRM from Equiniti ICS is a Microsoft based product that gives you the ability to create a holistic view of each customer from initial contact through to post sales and service. We create a timely, focused and detailed view of every customer…
    NORTHERN IRELAND
  • Inventive Consultants Ltd
    Inventive Consultants is an IT Consultancy providing quality, scalable and cost-effective solutions, tailored to each customer, for both small and large organisations. Our services are based on two principles; Quality and Value. These core …
    LONDON (GREATER)
  • Bagshots Ltd
    Focus your team with draggable task cards, see at a glance team activity and individual performance. Use a new or existing database. Allows you to mail, call or email using pre-defined templates with complete contact history and task cards …
    KENT

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" I was really surprised that the service worked so fast! Just 10 minutes after I placed a request for a quote on your website I received many calls. I found the service really useful as it gave me the chance to get a quick overview of the translation companies on the market. Great job. "

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