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The point of sale is the most important part of any retail environment. This is where your staff has most contact with your customers, where money changes hands and where all the data on your sales and takings is collected. A sound cash register therefore not only makes for more efficient and speedy transactions it also improves customer convenience and can form a vital tool in business planning.
Cash Register Benefits
Cash registers have come a long way from manual devices used to tally sales and hold money. When cash registers were first used they were little more than a way of tracking cash sales with a cash drawer that opened to hold the day's take. Today's cash registers are electronic, computerised and can handle many more complicated functions:
- Integration with barcode scanners
- Integration with chip and PIN terminals
- Automatic weighing via electronic scales
- Customer facing display to let customers know who’s serving and what they owe
- Receipt printing
- Recognition of multi-buy or other temporary discounts
- Programmable keys for automating oft repeated actions
- Monitoring of stock levels and warnings of low-stock
- Download detailed sales reports to a PC or handheld device for accurate accounting and forward planning
A wide variety of cash registers are available with various optional extras suited to different business types. Choosing a cash register suitable for your business is essential to maximising the return on your investment. For example a small shop which serves customers one at a time will have different requirements than a restaurant which might need to track bills across several tables simultaneously.
Beyond Point of Sale Registers
A business with more than one point of sale or more than one site may require more functionality than a standalone cash register can offer. Electronic point of sale registers combine several ‘terminals’ in one system for the management and recording of transactions at multiple locations. These systems exchange data on stock levels, customer details and billing with a back office system to ensure unified access to data from all point of sale terminals.
Such systems can be used in combination with CRM or ecommerce software to provide extra information and tools to sales and marketing departments. Vouchers and offers can be tracked to measure the success of marketing campaigns. Unique user IDs via key fobs or cards also allows for staff time and attendance tracking via an EPOS system.
Cash Register Quotes
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