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Get Quotes for Telephone Sales Training
Telephone sales is an art and a science. The very best practitioners not only have an innate ability to communicate with customers but also possess the skills and knowledge required to use that ability for chasing up and converting the maximum number of sales. It’s not all about the gift of the gab – great telephone sales people know how to properly research and plan a call, build rapport quickly to turn prospects into leads, handle objections, use questioning techniques to establish customer need and can identify when and how best to close a sale.
Some of these skills can be naturally recognised and developed but most telephone sales agents require coaching and training to gain a fully rounded range of abilities that will maximise their effectiveness. Telephone sales training can also be used to empower, motivate and inspire your sales team, engendering a tight group dynamic and showing your staff that you value their continued professional development.
Telephone Sales Training Courses
Picking the right course of training for your team requires a good understanding of their strengths and weaknesses, your goals for the team, the facilities available and the cost implications.
Most training providers offer open courses and tailored in-company courses allowing you to choose the venue and content of the training.
Courses vary in their emphasis. Some of the most popular themes are:
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Fundamentals of Sales – These courses teach how and why people buy, how to structure a sale, the importance of using questioning techniques, how to handle objections, identify when and how to close.
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Telesales Excellence – Over the phone you are disarmed of body language and facial expression, two powerful influencing tools. Learn how to make the most of voice, how to really listen to and read a customer to greatly improve the effectiveness of telephone sales techniques.
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Account Management – These open courses teach how to develop and strengthen customer relations, fend off competitor attacks and make the most from those all important key accounts.
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Telesales Management – Arms managers of telesales teams with the skills they need to communicate effectively with their team and motivate, organise, empower and inspire them towards achieving their objectives.
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Appointment Making – Teaches how to use cold calling or prospect calling to maximise new lead generation and appointment setting. Bypass gatekeepers, engage and form rapport quickly and overcome objections.
We recommend gathering quotes for training from a variety of providers to ensure you’re finding the most appropriate and cost effective course.
Telephone Sales Training Quotes
Approved Sales Training provides a fast, free way of comparing leading Telephone Sales Training providers in the UK.
Just fill out the simple form above to get free, no-obligation quotes from up to 4 Telephone Sales Training companies today.
Get Quotes for Telephone Sales Training
