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A secretary is essential for keeping the gears of a business running smoothly. Without efficient office administration, even the most well performing team will find themselves bogged down with back office tasks. An effective secretary should be a cohesive force in a company, allowing the business to drive forward.
Secretarial training will focus on the core skills for supporting your team, and balancing the demands of various members of the company. These include:
- Effective and assertive communication
- Rapport building
- Time/diary management
- Writing clearly and concisely in business letters and memorandums
- Minute taking
- Typing and IT skills
- Efficient filing
- Processing invoices
The role of secretary can put you under a considerable amount of pressure, so courses also look at ways of building your self esteem and maintaining your job satisfaction. You will also learn to develop your emotional intelligence through stress and emotional management.
Training can take place at open workshops or can be arranged in house. Open (public) training can be arranged at short notice, and is usually attended by individuals or small groups. In house seminars, on the other hand, take place on your own premises and offer training that is tailored to the specific needs of your business or team.
If you want to be a dynamic force in your team, Approved Index will find you experienced secretarial trainers to develop your office administration skills. Just fill in our simple enquiry form to receive free, no obligation quotes from up to 4 leading secretarial training companies.
Get Quotes from Secretarial Training Companies
