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Polycom phones
Office solutions with Polycom phones
Polycom phones are phones made by Polycom that work on the SIP protocol. This means that the phones aren't used with your typical telephone lines in the way phones have been traditionally used. Instead these are IP phones you use to make calls over your Internet connection. This technology has been under development for while but the earliest prototypes simply didn't work very well. Today's IP phones like Polycom phones can give excellent service just as good as regular telephone line, if not better.
Polycom phones come with many different features, depending on the exact phone. A six line phone will offer things like the ability to have a different voicemail for each of the six lines. Much like a cell phone, one of these phones can have a different ring tone for each line. This helps someone easily identify whether a call is coming from one source or another. The phones have a voice directory read they can be easily changed by people in the company. And different tones can sound for things like someone on hold or someone on call waiting.
Most Polycom phones are so programmable that you can even change the function of the buttons on the phone. You can move their functions around to suit you and the way you use your telephone. That's something you can't do on a dial-up or pushbutton phone. The phone can be set not to ring or a button can be pushed while it's ringing to send the call directly to voicemail. Some of these features are found on standard phones, so what is the exact advantage of a Polycom phone?
Advantages of Polycom phones
These phones can save companies thousands of dollars per year. The reason they offer such a money savings is the phone bill is eliminated. There's no need to pay for phone service or pay for long-distance calls or other similar charges. Since these phones use an IP protocol and work over the Internet connection, phone service is obsolete.
Some companies will still opt to have regular phone service as a backup in case something isn't working with the IP phones. In that situation the company still incurs a monthly charge just for basic service whether they use it or not. Other companies rely solely on their Polycom phones. These companies don't need to pay a monthly phone bill or any kind of long-distance charges ever. Considering that telephone service is one of the more expensive aspects of doing business today, this can give a company considerable cost savings.
Another advantage of Polycom phones is that because they're so computerized that they're even hooked into the Internet, you can do many things with the call log information automatically. It can be sent directly to the computer system where it stores information about incoming calls as well as outgoing calls. This can be useful when trying to determine if employees are using their time properly and making calls at the right time, so they can become more efficient.
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