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ellesys

Telephone Systems
ellesys provide high ROI, rental telephony, conferencing and collaboration that can help you to transform your business communication, cut costs quickly and increase your competitiveness. We can reduce your telephone and audio conferencing bills by up to 40%. Our Auto Attendant and IVR solutions are simple to use and provide a professional face to your customers. We are a checkRate company, verified credit worthy (regulated by Dun and Bradstreet) and members of OTELO which demonstrates our commitment to customer satisfaction. Solutions include: IVR and auto attendant, voice telephony calls, communications for virtual teams, private mobile networks, audio & web conferencing, collaboration, call recording, reduced Non eo and International mobile phone costs, flexible & mobile working
Unit 5, Jupiter House Calleva Park
Reading
RG7 8NN

Testimonials

Teleware

ellesys are an accredited Teleware hosted services provider.

OTELO

OTELO are an official telecommunications body regulating the quality of customer service within the telecommunications industry. ellesys are a member of this organisation and adhere to their strict customer service policies.

CheckRate

We are a checkRate company, verified credit worthy (regulated by Dun and Bradstreet)

Case Studies

Bank improves operational efficiency

It had become apparent that the corporate voicemail system needed updating as it was working at its maximum limit. This meant no further employees could be provided with mailboxes on the system and neither could additional connections be made to the telephone system to carry any more...

http://www.ellesys.com/resources/Banking_Flexible_Working.pdf

Police Force uses iNtelligent Personal Numbering solution

Using iNtelligent Number and a secure communications network, Police Offcers and staff are able to contact their colleagues, irrespective of current location. iNtelligent communications solutions are also being deployed by the Force to improve performance and reduce overhead costs.

http://www.ellesys.com/resources/Emergency_Services_Personal_Numbering.pdf

Theatre improves service levels with IVR solution

Customer look for prompt, accurate information and a smooth and pain free experience when booking tickets. With over thousands of calls per month coming into the box office, this busy venue needed an IVR solution to enable this.

http://www.ellesys.com/resources/Entertainment_Call_Handling.pdf