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IT Lab

IT Support
IT Lab formed in 1998, after recognising that the IT support available to small and mid-sized organisations was simply not up to scratch. Today, we continue to set the standard across the UK by combining in-depth expertise with smart technology. We firmly believe our service is only as good as our people. So the ability to embody our trademark commitment to Service Obsession™ is vital to making it here at IT Lab. This revolutionary approach to outsourced IT has turned our offices into hives of resourceful, sharp and synchronised experts – always available, always able. The best people deserve the best technology. That’s why we arm ours with Kaseya’s multi-award winning managed services platform. It’s the versatile foundation on which we build our outsourced IT support. Deployed on ove
Suite Lab Ltd
1 East Poultry Avenue London


Prestige International

The quality of the engineers and the support staff has given us a solid platform. They've fixed problems very quickly. Technically the guys are great, I can't praise them enough.

Jeremy Gardner Associates

I absolutely recommend them, without a doubt. They have a great understanding of IT, they put the time in and they've solved all our problems.

Jigsaw Research

They understand our business better than other companies could do. That's crucial, you can't replicate that.

Case Studies

CEL - The Centre for Excellence in Leadership

When the Centre for Excellence in Leadership (CEL) moved into its own offices, the decision was made to outsource its IT support function with IT Lab. “I’ve been impressed with the friendliness, speed and approachability of IT Lab,” - Jo Armitage, Office Manager, CEL.


“The people I talk to are competent, switched on, and have a positive approach. If there is a problem, I can just pick up the phone and know I don’t have to deal with the heartache.” - Glen Jones, Director, eHouse.

Jigsaw Research

“Without the service we have from IT Lab, it would be a nightmare,” says Andy Lack, Director. “We don't make many calls, but when we do, we know there's someone at the end of the phone who can put things right.”