Metro Research Ltd
We have worked with Orange for 10 years conducting a wide range of research. We explore opportunities and test new technology products and services in the UK and internationally
Royal Bank of Scotland
Top secret innovation and product development projects
Reed Business Information
A huge range of projects across a wide range of industrial sectors over the past 9 years. Helping RBI to deliver online services and print publications profitably.
Legal & General are committed to delivering information which is clearly understood by customers. As a result Legal & General have developed Guiding Principles for their staff to effectively communicate to customers. The challenge was to demonstrate to the positive impact these Principles have
Lloyds TSB had a passionate vision; they wanted to maximise income from a key trend they’d identified in the market place. They wanted help to turn their commitment to innovation and meeting customer needs, into a tangible proposition for their customers.
A qualitative customer panel, involving regular face-to-face, telephone and online interviewing; providing continuous in-depth feedback about how customers think and behave, and what they want and need from Orange