Homeless centre gets new phone system to aid its challenging work
Richard Edwards, Chief Executive, said, “The change to IP telephony made a massive impact in the communication methods we used and brought the organisation together more as a unit. Being able to call an extension at no cost means that everyone talks more and problems occur less – always a plus!”
Trelai Primary School gets overhaul of dated system
Andrea Taylor, School Bursar, said, “We are always looking at ways to become more productive, and maximise the time our staff spend with students. Our Mitel unified communications solution has helped us to improve our handling of parent phone calls, with an automated enquiry system.
Llwynbedw Medical Centre
“We’ve been delighted with the positive impact that the Toshiba solution has had on our working day. The solution has dramatically cut down staffing levels due to increased efficiency, and one receptionist can now handle calls and book appointments for both surgeries.