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Technique

IT Support
The primary function of Technique is providing support and consultancy to its clients. To accomplish this a dedicated call centre was established at the Aldermaston headquarters in 1999. This call centre is always manned during business hours by manufacturer trained IT support engineers, these engineers only service support requests via telephone or remote access for our contract clients. We don't believe in using voicemail, answering services or queuing systems, we always provide our clients with a human response. This is achieved by employing the correct number and quality of engineers to support our contracts. Some of our services REMOTE/ON-SITE/TELEPHONE SUPPORT - PROVISION/INSTALLATION/CONFIGURATION COMMUNICATIONS - LEASED LINES/ADSL/MPLS SECURITY - FIREWALLS/AV/VPN
1/8 Saturn House
Calleva Park
Reading
RG7 8HA

Testimonials

National Property Developer

We have just renewed our support for the 6th year running and quite frankly have no need to look elsewhere. Technique implemented our systems from the start and have supported and maintained them superbly since. Looking forward to another year!

Insurance Broker

Hang on to that engineer you sent – he’s just done what none of our previous suppliers were able to do – repair our database, fix our problems and keep us happy! Look forward to our next encounter, which will be soon i promise.

Local Government

Thank you for sending Lee yesterday, Graham and I continue to be impressed with his ability, he is one of your company’s best ambassadors. He achieved a great deal yesterday, and we appreciate it wholeheartedly. Will speak soon about the upgrades.

Case Studies

Queens Park Rangers

QPR Football Club and the Princes Trust. The Princes Trust has teamed up with the famous football club to provide a leading edge learning centre at QPR using Technique's expertise and excellence.

QPR and Princes Trust Foundation

International Diabetes Foundation Conference

IDF conference Paris – Installation & Support with a virus outbreak to contend with

Overseas Virus Breakout

Magnet Kitchens

Magnet Kitchens – 200 site installation. Technique appointed to undertake an upgrade of IT Infrastructure to 200 sites nationwide

200 Site Installation