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EPOS Systems
A reliable and sophisticated EPOS (Electronic Point of Sale) system is now an essential tool for modern retail and hospitality businesses. Whether you're dealing with guests, diners or shoppers, your customers expect a fast, smooth transaction at the end of their buying experience. The computerised functions of EPOS Systems are designed to not only provide that speed and reliability at the point of sale but also to minimise the workload on both operator and management.
If you are interested in finding out more about the range of EPOS systems available, simply continue reading this page; whatever type of business you run, there is sure to be a perfect option for you. If you want to start comparing quotes straight away however, you just need to fill in the form at the top of this page.
Comparing quotes with Approved Index is free, quick and easy, and it can save you a great deal on your EPOS system purchase and installation costs.
EPOS System Features
EPOS System Features
EPOS systems consist of both hardware and software - the touch screen terminal, cash drawer, printer, barcode scanner, scales and credit card processing terminal where necessary, and the electronic software that controls it all. EPOS software allows you to monitor the day's sales and collect the data on a computer for analysis. This ability to analyse and produce reports on your cash flow is the real selling point of EPOS systems, making accountancy an easier process for large and small businesses alike. Other benefits include:
- Correct pricing of items - All of your stock is inventoried in the EPOS system so employees don't need to enter the price manually.
- Less chance of employee misuse - All activity is monitored.
- Reduced paperwork - All data is recorded electronically by the EPOS software.
Suppliers who sell EPOS Systems will be able to install the cash register, computer hardware and the accompanying software. If you already have a compatible PC then this can be incorporated. They will also usually offer a quick training course so your employees can start using their new EPOS system as soon as possible.
EPOS System Options
EPOS System Options
An electronic point of sale system comprises hardware and software which perform the same basic functions as a cash register – summing the total bill, recording the transaction and storing the payment (or in the case of card transactions, the proof of payment). They also provide a host of extra features depending on the type of business and integrate with other pieces of hardware to improve the speed and efficiency of transaction processing.
Some features common to all EPOS systems include:
- Integration with chip and PIN terminals
- Integration with cash drawer and printer
- Recording transactions and providing reports
- Monitoring stock levels
- Automatic application of discounts (e.g. multi-buy, vouchers)
- Programmable functions/buttons for oft repeated actions (e.g. most popular items)
Electronic point of sale systems range in size and complexity from single electronic cash registers through to multi-site systems which share data with websites or other business software.
Electronic Cash Registers
Single outlet retailers who require only a single terminal will be comfortable with an electronic cash register. Incorporating all the features above they are simple to programme and operate. They can also be augmented with barcode scanners and scales. The higher end machines feature customer facing displays, can export sales data to a PC or handheld device via a cable and can handle several transactions at the same time to avoid queue build up.
New cash registers will often come with a manufacturers guarantee for the first year though additional product support is available.
Single Terminal EPOS Systems
The next step up from an electronic till, the single terminal electronic point of sale system is for larger single site retailers who require a little extra in the way of reporting and stock management. Reports can be scheduled to run at the end of every day/week and be sent directly to a back office PC or even via email. Touch screen operation makes use easier and can be tailored to suit the particular business. For example, the most popular selling items can be placed on the ‘home’ screen.
Retail EPOS Systems
Electronic point of sale systems for retailers with several terminals or even several sites allow for the integration of all sales activities for unified reporting and tracking. Terminals are joined by data cables which also transmit data in real time to a back office system from which reports can be accessed.
Additional features of retail EPOS systems include:
- Unique staff IDs allow for time and attendance tracking
- Customer facing displays let the customer know who’s serving them, how much they need to pay and can highlight special offers
- Automatic application of multi-buy offers, voucher discounts or loyalty card points
- Integration with a CRM system allows customer tracking across online and offline channels
- Stock levels can be monitored and out of stock items ordered automatically from warehouses or external suppliers
- Advanced, customised reporting to accounts systems
Comprehensive sales reporting not only allows you to calculate your revenue exactly but also lets you track the success of marketing campaigns, identify your best selling products and pick out your top salespeople. You can also track the effects of POS displays and in-store promotions.
Hospitality EPOS Systems
Hospitality businesses need to provide top notch customer service above all other things. Electronic point of sale systems provide the efficient and accountable communication required to ensure fast, high quality service round the clock.
Additional features of hospitality EPOS systems include:
- Manage unlimited table, tab and room bills concurrently
- Assign particular staff members to different tables/accounts
- Fast, effective order processing, updating and amending via networked terminals and printers
- Stock control informs all staff what is and isn’t on the menu
- Unique user IDs and keys/fobs/cards allow for staff tracking and speedy access to open bills
- Monitor of table service times
- On screen floor plans to assist accuracy with warning lights for long delays
- Traffic light systems for mains away/desserts away etc
- Integration with website or booking calendar allows for automatic updates to booking status
- Advanced and customised transaction and service reporting
No matter the size of your hospitality business or how many sites you operate, an electronic point of sale system allows you to combine data from all transactions to inform business decision making. Which products have brought in the most profit, which promotions have been most successful and which staff are your top performers can all be extracted from the data an EPOS system delivers. The added efficiency improves customer experience by allowing your staff to concentrate on the actual service rather than the administration of service.
To compare a range of EPOS systems today, simply complete the form at the top of this page. It only takes a minute and it could save you a significant amount.
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Choosing an EPOS Supplier
Choosing an EPOS Supplier
There are many EPOS system suppliers who can provide the hardware and software required to build your perfect point of sale system as well as the ongoing support and maintenance required for peace of mind. Choosing the right system from the right company is not just a cost consideration; you should also keep the following factors in mind:
- Features: Nobody knows your business better than you. Draw up a list of requirements from your EPOS system and decide which are absolutely essential and which are merely desirable. You can then compare the proposed systems with this list to determine their suitability.
- Hardware required: Will the EPOS system require an upgrade to your existing computer hardware? If so, how much will this cost?
- Installation: How much work does the installation of the EPOS system require? Will extra cable need to be laid etc? How much will the supplier charge for this and can they do it within the required timeframe?
- Compatibility: Will the EPOS system work with your current merchant terminal and accounting software?
- Support: What kind of product support do the suppliers offer? Do they provide telephone support out of office hours? Do they guarantee response times? What do they charge for support?
- Finance: Can you purchase your EPOS system via a lease agreement? What are the costs (work out the price over the full term of the agreement)?
We live in a highly competitive, fast moving time for business, where high quality, fast service is key to customer retention and where business decision making relies on examining the minutest detail. Modern electronic point of sale systems can help you solve two huge business problems in one move by massively improving the efficiency of your transactions while collecting copious sales data. Take the time to choose the right EPOS system for your business and you’ll soon see the benefit of increased footfall and more information for your decision making processes.
EPOS Systems for Small Businesses
For small businesses, an EPOS System represents a sizable investment but the attendant benefits will make you wonder how you ever managed to do business without one. EPOS Systems take much of the payments, pricing and stock related hassle out of your day, allowing you more time and energy to spend on the core aspect of your business - the customer service.
Our Approved EPOS Systems suppliers can offer a range of options to cover almost any kind of business - from restaurants to corner shops via high street retailers.
EPOS System Quotes
EPOS System Quotes
The information on this page has been designed to provide businesses with information to help them make the right EPOS choice. If you are interested in finding out more about any specific type of point of sale system, then follow one of the links on this page. Otherwise, to get the most accurate information based on your business requirements, just complete the form at the top of this page.
Comparing EPOS suppliers with Approved Index is the best way for your business to find a deal to suit you. We can help you to find the best quality equipment for the best possible price.
To start comparing quotes, simply fill in the quick and easy form at the top of this page. This comparison process is completely free, and it could save your business a considerable sum on purchase and installation costs.
Further Reading
Top EPOS Systems Articles
Essential EPOS Systems Articles
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