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Business Telephone System Prices

Phone System Prices

Choosing the right telephone system for your business can be a difficult task. There are a number of factors to consider, with cost being just one consideration.

For many businesses, the need for high-quality equipment will mean having to invest in higher-priced equipment and services. Knowing what you will have to pay can be difficult, and knowing what you should pay to get the best value for your business is an essential consideration.

To understand what your telephone system requirements might be, and to understand how much it will cost, it is important to consider the information on this page. Equally, the best way to find the best deal is to compare as many quotes as possible - Approved Index can help here.

To get quotes today, simply complete the form at the top of this page. Approved Index’s quote comparison service is free and without obligation - and could save you as much as 40% on your purchase and installation costs.

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Analogue & Switchboard Phone Prices - VoIP Phone Prices - Office Phone System Costs -


Analogue & Switchboard Telephone System Prices

A switchboard system uses traditional telephone lines. This is a relatively simple system to set up and operate, but one significant drawback is that the number of simultaneous calls will always be limited by the number of physical lines. Calls are connected and distributed to the relevant extension via an exchange unit (commonly referred to as a PBX or Private Branch Exchange) or a Key phone.

Prices for PBXs range from around £130 for a system with 2 lines and up to 6 extensions, up to £700+ for a system with 16 lines and 64 extensions.

A key phone, which can normally handle a maximum of 16 extensions will cost £100-£200.

Desktop phones for use with an analogue system typically range from £30-£100, depending on the features they incorporate.

ProductImageFeaturesCostMonthly Cost
Panasonic KX-TGP550 PBX-Ready HandsetPanasonic KX-TGP550 PBX-Ready Handset
  • Base unit with support for 6 cordless handsets
  • Local or network intercom available
  • 'Green' low power standby options
£199£16.66/month
Cablematic SwitchboardCablematic Switchboard
  • 3 lines
  • 8 extensions
£230-£270£20-25/month

Analogue phones and switchboard systems are available from a range of UK suppliers, to find the system and equipment most suitable for you, simply complete the form at the top of this page.

PBX Phone System Cost

PBX telephones are very closely linked to the selections above; however, because people often consider them to be a separate form of equipment, it is worth considering the options available as being unique.

The table below contains a few PBX telephone selections; as with other forms of phone, these models can often be used with a range of systems, so it may contain similar products to other tables on this page.

ProductImageFeaturesTotal CostMonthly Cost
Cisco 7931G IP SystemCisco 7931G IP System
  • Single-line access
  • Enhanced feature roadmap
  • SIP-ready
£150£12.50/month
Samsung SMT-i6011 IP TelephoneSamsung SMT-i6011 IP
  • Wired and wireless connectivity
  • Interworking with smartphones
  • Ergonomic and user-friendly
£158£13.16/month

The information in this table does not include everything a business owner might need to know, but it does give some insight into what they might need to look out for. For the most accurate quote, it is important to speak to suppliers - fill in the form at the top of this page to do so now.

As well as the cost of the phone systems, business owners should also consider the other costs associated with PBX - the list below breaks this down just a little bit.

  • PBX Telephones - £900 - for 6 telephones.
  • Installation - £100-£300 - depending on the amount of installation work required.
  • Lines £100-£200 - often included in the installation process, purchasing extra lines if required can add to your final bill.
  • Total cost for 6 PBX phones - £1,100-£1,500.

These costs will vary depending on a number of factors. Everything, from equipment choice to location, can influence your final bill. For the most accurate quote, complete the form at the top of the page.


VoIP Phone System Prices

VoIP telephone systems use your computer network (Ethernet) and the internet for transmitting calls. The number of simultaneous calls is limited by your bandwidth.

A small VoIP system, for up to 12 users, is likely to cost upwards of £600.

ProductImageFeaturesTotal CostMonthly Cost
Polycom VVX-500Polycom VVX-500
  • Touch Screen Interface
  • 'Green' low power
  • Supports Expansion Modules
£239£12/month
Cisco 303GCisco 303G
  • Three Lines
  • LCD Display
  • Headphone Compatibility
£80£6.60/month
Panasonic TGP 550Panasonic TGP 550
  • 4-line IP telephone
  • Full Duplex speakerphone
  • Power over Ethernet
£189.99£15.89/month

VoIP phones are among the most common being used in modern business; to find out more about them visit our UK VoIP Providers page.


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Business Telephone System Prices

Office Phone System Costs

The total cost of your business’s telephone system will depend entirely on the business you run, as well as on the size of it. Many businesses will require telephone access daily to complete tasks, whereas others may only need to use the phone once a week or less. Knowing your office’s needs is essential if you want to provide the correct equipment, in the right volume.

Difference in telephone equipment requirements can significantly impact the amount that needs to be spent in this area. Many businesses will spend too much or too little, based on assumed needs; some small business, for example, may actually need a more complete telephone system than some medium or large businesses. Understanding your needs will help you to make the right choice.

This section, including the information and tables below, has been put together to provide different sized businesses with an idea as to how many telephone they may require. The estimates and costs are not absolute, but they may help you to understand what kind of budget you might need to allow for. Without knowing your specifications, it is difficult to provide a completely accurate quote; filling in the form at the top of this page is the best way to get one though.

Approved Index’s quote comparison service is free, quick and easy, and it could save you up to 40%, whatever sized business you run.


Small Office Phone Systems Cost

The information and table in this section has been designed to reflect the needs of a small business or office. Although the data may not be completely accurate to your requirements or specification, it can provide a good estimate as to the prices you might encounter.

ProductQuantityCost Per UnitCost of Units
Desk Phone4£80£320
Reception Desk Phone1£250£250
Executive Desk Phone1£100£100
Conference Phone1£100£100
Total Cost:£770Notes:Provides equipment for four staff, plus one manager, a receptionist, and conference functionality.

The information in the table above contains some cost estimates for a small office; you can scale the price estimate by adding or removing equipment. If you only need three general use phones, for example, you can simply remove one and lower the price slightly.


Medium Office Telephone System Cost

Medium office buildings will require more equipment than small ones, and they may also require more functionality. There may be a small sales-team, for example, or a call-centre team which requires some additional features or equipment.

The table below has been created to reflect the needs of a medium business.

ProductQuantityCost Per UnitCost of Units
Desk Phone8£80£640
Reception Desk Phone1£250£250
Executive Desk Phone2£100£200
Customer Service Phone2£150£300
Customer Service Headset2£25£50
Conference Phone1£100£100
Total Cost:£1540Notes:Provides equipment for eight staff, plus two managers, a receptionist, two customer service staff and conference functionality.

The information in the table above provides cost estimates for a medium-sized business’s office; you can scale the costs by adding or removing equipment as required. If you only need six general use phones, for example, you can simply remove one and lower the price slightly; likewise, if you need an extra member of staff dealing with customers, then you can add this phone option and a headset.


Large Office Telephone System Costs

As you would expect, a large office will require the most equipment and a number of factors impact these requirements.

As well as needing to provide equipment for more staff, you will also need to consider internal communications; often a larger office building will make use of internal calls to help teams to work quickly and effectively, meaning that more desk phones will be required. In addition, a larger office will likely house more departments, with salespeople or customer service teams, for example, that need to be catered for.

The table below has been put together to estimate the cost requirements for a large office.

ProductQuantityCost Per UnitCost of Units
Desk Phone30£80£2400
Reception Desk Phone2£250£500
Executive Desk Phone6£100£600
Customer Service Phone5£150£750
Customer Service Headset5£25£125
Conference Phone3£100£300
Total Cost:£4675Notes:Provides equipment for thirty staff, plus six managers, two receptionists, five customer service staff and conference functionality.

As with the two other tables, this information can be edited to better match your office requirements. With so many business set-ups available, it can be incredibly difficult to provide an accurate cost estimate. For the best chance of doing so, simply complete the form at the top of this page.


Office Phone System Cost Considerations

Even for small businesses with relatively low numbers of telephone users, there are still a large range of business telephone systems, features and peripheral equipment to choose between. Perhaps the first choice to make is whether to go for a traditional analogue system or a digital, VoIP system.

Additionally, as a business increases in size so does the complexity of its phone system, as both call volumes and the number of people and work environments needing to be connected increases. Nowadays larger businesses will always make savings by opting for a VoIP system with IP phones in order to take advantage of the inherently lower cost of calls and close integration of IT and telephony networks.

An IP-PBX phone system uses your existing Internet network to route and distribute calls, and will cost anything from £600 to £2,000+ depending on the number of users (anything up to around 1,000 extensions can be covered by a single IP-PBX unit – larger organisations may require a bespoke solution).

IP phones typically cost between £50 and £100, but the most state-of-the-art models can be several hundred pounds each, depending on the number of features supported by the telephone.

Business Telephone System Add-On Prices

Office Cordless Phones

Various add-ons are available for business telephone systems, from software features and advanced cvall management functionality to hardware peripherals such as headsets and additional speakers to extend the range of a conference phone.

  • Headsets – call centre or sales staff will appreciate these. They also reduce occupational health risks. Prices range between £25 and £150.
  • Hold music – these players which plug into the PBX can use CDs or MP3s and cost from £100.
  • Voicemail/Auto-attendant – never miss a call again with an add-on for your PBX which allows shared or personalised mailboxes. Prices from £500 (if not already included in the system you purchase).
  • VoIP gateways – allow connection of an analogue phone to an IP system, enabling remote and home users. Prices from £300.
  • Call recording – available for small and large systems, usually as a unit added at the PBX. Costs from £150 for a 4 port device up to £15,000 for devices for large organisations and the requisite software.
  • Door entry systems – remotely control a non-visible door with an intercom or video phone for £300+.
  • Network switches – larger buildings will require extra switches to amplify signals and route calls back to the exchange. These cost around £250 for an 8 port switch.
  • Call management software – analyse your staff’s phone usage to pinpoint improvement areas, maximise efficiency and enhance customer service. Software starts from £150.

None of the prices in this guide include VAT or installation charges – we recommend obtaining quotes from several suppliers to your area.


Compare Business Telephone Prices Today

The information on this page should give business owners some insight into what kind of prices they can expect to pay for the appropriate telephone system and equipment. However, without knowing the specifications, it is difficult to provide a definitive cost-estimate, this is why speaking to suppliers is a good idea.

Comparing supplier quotes with Approved index is the best for your business to find the most appropriate telephone system; simply fill in the quick and easy form at the top of the page and you will receive up to 4 quotes from top UK providers.

Approved Index's quote comparison service is completely free, and it could save you as much as 40% on installation and purchase costs.

Let Approved Index help you find the best Telephone System for your business.


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