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Top 5 Business Phone Systems 2018

5 Best Small Business Telephone Systems

Choosing a new telephone system is a process that requires thought and consideration. For small businesses, committing to any equipment or service is a big deal - the risk of choosing the wrong option, or of selecting a plan that does not fit your industry is a very real concern and so, whatever business you run, it is important that you fully consider your options.

The best way to get a comprehensive idea of which plan you should choose is to speak with a variety of suppliers. Approved Index can help here. We use your specifications to provide you with the most appropriate quotes, which you can then compare. Using our quote comparison service is the best way to ensure that you get the best service and the best equipment, at the best possible price.

If you want to find out more about the best small business phone systems on offer simply continue reading this page.

Or if you are ready to compare quotes today, simply complete the form above. It only takes a minute and the comparison could save you as much as 40% on your purchase and installation.

On This Page:
Best 5 Phone System Providers
Top Phone Systems for Small Businesses
Top Phone Systems for Medium Businesses
Top Phone Systems for Large Businesses

Find The Right Telephone System For Your Business

Call Centre Phone System

Business Phone Price Comparison

Compare VoIP Phones

Complete the form at the top of this page if the type of telephone you need isn't included above.

4Com Telephone Systems Logo

4Com Business Phone Systems

The 4Com group are well known for their high-quality telephone systems, offering intuitive hassle-free solutions for small and large businesses.

They emphasise the need for a highly practical solution, and aim to increase your business's efficiency while keeping your costs to a minimum.

With a 4Com system you can rest assured that your communications will be first class, as the company provide feature-rich plans and a range of handsets to suit your budget, from the basic to the state-of-the-art.

Key Features

  • Voicemail which can be set to send email notifications or redirect to another number
  • High-quality call recording which is great for staff training or legal reasons
  • Call Reporting to evaluate key call metrics including call wait times, call duration and missed calls
  • Automatically generated reports
  • Hold Messages that keep customers engaged while they wait
  • Caller Identification which improves operations and improves customer service
  • Tailored pricing to suit your specific requirements
ProductImageFeaturesTotal CostMonthly Cost
HiHi Business PhoneHiHi video phone
  • Large colour touchscreen
  • HD Video calling and support
  • Quick access to phonebook, call history and direct call transfer
  • Programmable favourite contacts
  • Wireless headset connectivity
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Samsung IP Phone SMT-i5343Samsung IP Phone SMT-i5343
  • Backlit LCD Screen
  • Phonebook with capacity for 500 contacts
  • 27 ringtone options
  • NFC (near field communication) tap for hot desking
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8X8 Logo

8x8 Phone Systems

8x8 is a leading communications provider, which serves over 1,000,000 users in more than 150 different countries. They specialise in providing a combination of unified communications and contact centre technologies, all of which are based in the “cloud”.

Choosing a provider that uses cloud-based technology will reduce the price and increase the flexibility of your business phone system. You won’t need on-site phone lines installed and you’ll be able to connect a wide range of communication devices, allowing for more collaboration opportunities with others.

The only down-side of cloud systems can be their potential to lose connectivity. But with one of the highest levels of uptime across all cloud-based VoIP solutions, 8x8 bring unrivalled reliability and quality across their telephone systems.

The company are also innovation-leaders with over 140 unique patents to date that ensure their business customers are future-proofed and can always operate at maximum productivity levels. They have developed the world’s first communications cloud platform that allows interoperability, contact centre software and analytics across multiple applications and teams, in real-time.

If you ever experience an issue, 8x8 can assist you online or over the phone Monday to Friday from 8.30am- 6.30pm. They also have self-help documentation available on their website

There are three different service plans offered by 8x8, to account for small, medium and large businesses. Each plan can be tailored to suit your specific business requirements. All plans include unlimited local and long-distance calling.

In terms of pricing, this varies depending on the features that you would like and the plan that you wish to take out. Approved Index can provide you with a personalised quote based on your specific business requirements- simply use the form at the top of this page.

Key Features

  • Call forwarding, three-way calling, and voicemail to inbox delivery
  • Audio/video conferencing, online presence monitoring and online chat functionalities
  • Mobile access to your business line via a free app which can also handle call recording, sending instant messages and faxing
  • Easy integration with a number of other systems including ZenDesk, Netsuite and SalesForce

8x8 Telephone Equipment Options

The table below shows two of the available handsets that can be used with an 8x8 business phone system. For more choices complete the form at the top of this page.

ProductImageFeaturesTotal CostMonthly Cost
Polycom VVX 201/101 PhonePolycom VVX 201/101
  • Entry level phone for small or home offices
  • Enterprise-grade PBX
  • HD voice-quality
  • "Acoustic fence” feature for noise reduction
  • Easy installation
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Yealink SIP-T49G IP PhoneYealink SIP-T49G IP Phone
  • Easy to use colour touch screen
  • Unified 1080P HD video and voice calling
  • Enhanced digital data protection (TLS/SSL)
Get a Price QuoteGet a Price Quote

Save 40% on your Small Business Phone System with Approved Index.


Vonage Business Logo

Vonage Business Phone Systems

The Vonage Business Phone System is a cloud-based system that gives you advanced phone features without the upfront cost of equipment on your site. Vonage offers a Standard system suitable for office-based users and a Premium 1000 service that is suitable for businesses that have both office-based, mobile and remote employees.

The company’s service is available on any fixed phone or mobile device and also supports employees who want to use their own phones. Plans start at £12 per user per month for the Standard service and £15 per month for Premium 1000 on 12-month contracts. Both plans include 1000 free minutes to UK landlines and mobiles. International call packages are available as a chargeable option.

Vonage is a US company with a UK base and over 400,000 business customers worldwide.

Key Features

  • Auto attendant, which greets callers with options like “Press 1 for sales”
  • Call management features, including caller ID display, call transfer, call waiting, call hold, do not disturb, and voicemail.
  • Call forwarding to ensure callers can reach contacts
  • Hunt groups that search for an available contact
  • Office extension on mobile phones so employees stay in contact
ProductImageFeaturesTotal CostMonthly Cost
Panasonic TGP 600Panasonic TGP 600
  • Full Duplex speakerphone
  • Support for up to 8 DECT handsets or 8 SIP registrations
  • Power over Ethernet
Polycom VVX 300Polycom VVX 300 Phone
  • Backlit LCD visual display
  • 6 programmable memory keys
  • 2 port Ethernet switch

Lily Comms Logo

Lily Comms – Ericsson LG platform

Lily Comms offers a range of solutions to businesses of different sizes. For businesses with 1 – 10 employees, the company offers the Ericsson-LG eMG80 Hybrid Communications Platform. This is a system based on your premise. It can expand as your business grows with capacity for up to 100 users and a range of useful features that can improve productivity and customer service. Pricing is available on application.

Lily Comms is a UK service provider and award-winning partner of Ericsson. The company supports around 2500 UK customers.

Key Features

  • Integrated Auto Attendant which greets callers with options like “Press 1 for sales”
  • Automatic Call Distribution (ACD) to minimise waiting time
  • Voicemail for convenient message handling
  • E-mail notification to improve productivity
  • Mobile extension so employees can remain in contact away from the office
  • Green Power Save to reduce energy costs

Mitel Logo

Mitel MiVoice Office 250

Mitel can provide small business phone systems in the cloud or on your premises. The Mitel MiVoice Office 250 system is a communication platform that offers a wide range of productivity features and has the flexibility to scale as your business grows. It can extend office phone services and features to mobile workers and employees based at home or other locations.

As part of an integrated suite of Mitel products, this system can support an optional range of advanced Unified Communication services. The company supplies phone systems, so price plans are only available from distribution partners.

Mitel is a US company with a UK base and claims to have more than 60 million users in 100 countries. The company has been recognised by Gartner as a Leader in Unified Communications.

Key Features

  • Unified Voice Messaging with email synchronisation so all messages are in one place
  • Voice conferencing to support team working and collaboration
  • Automatic call routing to the right extensions
  • Hot Desking feature so users can share phones while maintaining their caller identity

Compare Small Business Telephone Providers today to save money and time.


Top 5 Small Business Telephone Systems

Small business telephone requirements will vary considerably, based on the industry and staff requirements. Often though, a small business’s telephone system needs will also depend on functionality - while a medium or large business might be able to purchase conference phones or dedicate whole rooms to video calling, a small business is more likely to need this sort of feature included in their everyday-use equipment.

Budget and function are the two main considerations when it comes to choosing top small business telephone systems - in this section, we have compared some of the best options for you.

CP-6921 IP PhoneCisco£60-£70?????
1210 IP TelephoneAvaya£60-£70?????
DT710 2E VoIP PhoneNEC£90-£100?????
KX-T7730 System PhonePanasonic£70-£80?????
5304 IP System PhoneMitel£60-£70????

Take a look at the content below to compare these products in more detail.

CP-6921 IP Phone

Cisco CP-6921 IP Phone

Cisco’s CP-6921 IP phone is an excellent choice for small businesses looking for a well-priced, reliable product. Available for between £60 and £70, this model is perfect for a range of functions.

For this price, you cannot expect the highest levels of functionality possible, but you can feel more than safe in the knowledge that your staff will be well equipped to handle their various tasks. For a basic desktop solution, this is one of the best options available.

The Cisco 6921 IP phone is great for any small business environment and can be perfect fit when a staff needs access to a phone system, but not for constant use every day.

Avaya 1210 IP Telephone

Avaya 1210 IP Telephone

Avaya’s 1210 IP phone is an excellent small business telephone, with a range of excellent features to help any business to succeed. Available for between £60 and £70, this telephone offers great value.

This option is a single-line, standard level desktop phone which combines simple design with functionality to create an incredibly useful and usable piece of equipment. Avaya’s 1210 supports eight telephony keys, four context-sensitive keys as well as two shortcut keys. This range of options allows staff to customise their setup to suit their requirements.

This small business telephone is a great choice for any small business, and can be an excellent addition to any staff member’s desk.

NEC DT710 2E VoIP Phone

NEC DT710 2E VoIP Phone

The NEC DT710 telephone is a great small business choice, with a range of functions and features to suit your employees. Available for between £90 and £100, this model is the most expensive included in this range.

This NEC brand phone includes unified communications capability, voice recognition, PC and dashboard integration, as well as several other features. This model is easy to use, providing incredible value for any business that purchases it.

Ideal for executives and managers, this phone would be perfect throughout your company, and can be purchased for an incredibly good price.

Panasonic KX-T7730 System Phone

Panasonic KX-T7730 System Phone

The Panasonic KX-T7730 has been designed to work with the Panasonic advanced hybrid telephone system, allowing for upgrades without purchasing new equipment. Available for between £70 and £80, this phone is an excellent lower budget choice for any small business.

This telephone offers a huge range of functions to help your business: auto-dialling, hands-free speaking, call forwarding and many more. Though it does not offer the same level of function or quality as some of the more expensive options on this page, it does provide more than enough for most staff.

If your business needs quality, resilient equipment, but doesn’t want to break the bank to get it, this phone could be the perfect choice.

Mitel 5304 IP System Phone

Mitel 5304 IP System Phone

Mitel’s 5304 IP system is an entry-level telephone that provides users with a well-rounded range of functions. Available for between £60 and £70, this phone suits most budgets and can offer more than enough function for most staff.

This phone includes a 40-character backlit display, providing staff with a small amount of information for each call; it also includes 2 lines, as well as eight programmable keys which can be customised to provide the best setup possible.

This phone is great for an ordinary staff desktop device; though it does not provide the high levels of functionality included on other phones on this page, it does offer more than enough for most casual telephone users.

Top 5 Medium Business Telephones

Like small businesses, medium businesses need to bear a number of factors in mind when choosing a new telephone system. They need to be able to afford the equipment being purchased, while also ensuring that functionality requirements are met. Medium businesses are also more likely to need - or be able to afford - more specialised equipment; this means that it is worth bearing in mind the options available for things like conference phones or switchboards.

As with small businesses, budget and function are two of the main considerations for medium businesses; unlike small businesses though, these larger organisations are likely to need more advanced functions too, especially when teams include sales staff or customer service staff, for example. In this section, we have compared some of the best 5 business telephone systems.

Small Business SPA 525G2 Wi-Fi VoIP PhoneCisco£145-£155?????
1230 IP DeskphoneAvaya£125-£135?????
MiVoice 8528 Digital PhoneMitel£110-£120????
KX-TGH223 Trio Long RangePanasonic£130-£140?????
SV8100 DT730 12 Key Display IP PhoneNEC£110-£120?????

Cisco Small Business SPA 525G2 Wi-Fi VoIP Phone

Cisco Small Business SPA 525G2 Wi-Fi VoIP Phone

The Cisco SPA 525G small business phone is an excellent mid-price option for small, medium and large businesses. Available for between £145 and £160, this model offers a range of great features to suit a range of businesses.

As a VoIP phone, this option provides users with five active lines, ethernet ports, colour display as well as a range of other features to help your staff complete their roles to maximum effect. Including bluetooth interface and a high-quality speakerphone, this telephone is perfect for use throughout a range of role types.

With secure real time protocol and HTTPS compatibility, this phone form Cisco is a great choice.

Avaya 1230 IP Deskphone

Avaya 1230 IP Deskphone

Avaya’s 1230 IP deskphone is an excellent mid-range choice for any business, with a range of functions included to help add efficiency to any role. Available for between £120 and £140, this telephone could be the perfect addition to your office.

Ideal for workers who use the phone regularly but not all of the time, this deskphone includes a range of excellent features. Designed for small to medium sized businesses, this phone is also suitable for larger enterprises. With superior audio, a two-way speakerphone and optional headsets, this phone allows easy use, without sacrificing other roles.

Functional, resilient and easy to use, this telephone should be considered for any business looking for a mid-budget option. Perfect for most members of a team, this options is great for modern businesses.

Mitel MiVoice 8528 Digital Phone

Mitel MiVoice 8528 Digital Phone

Mitel’s MiVoice range offers excellent options for modern business users, and the 8528 digital phone is no exception. Available for between £110 and £120, this phone is perfect for a range of functions.

The Mitel MiVoice 8528 digital phone is an ergonomically designed telephone featuring a two-line by sixteen character display to help your staff in calls. With sixteen multi-function keys that can be customised to suit a task, and 10 non-customisable ones too, this phone offers a range of excellent features that can be easily accessed.

Perfect to help your staff fill a number of roles, this telephone options is well-costed and incredibly functional.

Panasonic KX-TGH223 Trio Long Range

Panasonic KX-TGH223 Trio Long Range

Panasonic’s KX-TGH223 trio are mid-range cordless DECT phones that offer long range, as well as a range of features. Available for between £130 and £140, this selection of phones can help to equip a section of your office for a great price.

Panasonic’s trio of phones offer caller ID service, as well as a range of innovative call management features. As well as these features, each phone can also handle answer machine functions, while also being mobile.

If you are looking for a mid-range option to help a number of your staff members connect, this trio of Panasonic phones could be the right choice.

NEC SV8100 DT730 12 Key Display IP Phone

NEC SV8100 DT730 12 Key Display IP Phone

Providing a whole host of features and functions, NEC’s SV8100 DT730 phone is a great choice for modern business. Available for between £110-£120, this phone can help your staff to operate at the highest level, without breaking the bank.

Combining all of the features users expect when they purchase and use modern phones, NEC’s 12 key display IP phone also incorporates a range of modern functions and capabilities to help your business to evolve. This phone offers incredible range for an excellent price.

Suitable for a range of staff within any business environment, the NEC SV8100 could significantly improve your business operation.

Top 5 Large Business Telephones

Large businesses generally have higher budgets than small and medium organisations, but they will also have larger requirements. A large business, for example, will almost certainly need dedicated conference and video phones, while sales teams will also need more advanced equipment to help them maximise efficiency.

Though budget might be less of a concern with a large business, it still needs to be a factor; large businesses need the best equipment possible, for the best price. In this section, we have compared 5 top large business telephone system options.

IP 8861 Wi-Fi VoIP PhoneCisco£250-£260?????
9641GS IP VoIP PhoneAvaya£325-£355?????
6869 SIP TelephoneMitel£160-£175????
6824 3-Line PBX308Panasonic£300-£330?????
DT730 12DG IP TelephoneNEC£160-£180????

Cisco IP 8861 Wi-Fi VoIP Phone

Cisco IP 8861 Wi-Fi VoIP Phone

Cisco’s IP 8861 VoIP phone is a top-of-the-line option for any business. For sale for between £240 and £270, this model provides a range of high-spec functions suitable for any small, medium or large business.

Similar to the Cisco phone included in the list above, this phone is an excellent option offering a huge variety of functions and features to help your staff. Everything about this phone, from the screen and buttons to the software and features included help your staff to work to an incredibly high standard.

The Cisco 8861 provides dual USB ports, letting your staff charge their smartphones when they are in office - this is an especially useful tool for travelling staff, including sales-people. This sort of feature is not always essential, but can make a huge difference to your staff when they need it.

This high-spec phone from Cisco is an excellent choice for small, medium and large businesses; complete the form at the top of the page to compare this and other quality telephone systems.

Avaya 9641GS IP VoIP Phone

Avaya 9641GS IP VoIP Phone

Avaya’s 9641GS VoIP phone is an excellent, high-spec telephone suitable for a range of business uses. Available for between £325 and £355, this phone from Avaya is an excellent choice for small, medium and large businesses.

The Avaya 9641GS telephone includes a graphical display, large touch screen, high-quality audio quality, ethernet ports and expansion module support. This phone is obviously more expensive than some of the other options shown on this page, but you are paying for one of the highest quality options available on the market.

This phone from Avaya is a high-budget, high-spec model which offers incredibly flexibility and functionality for your staff. Because of the range of features included, this model is excellent for any role - from salespeople to customer service operatives.

Mitel 6869 SIP Telephone

Mitel 6869 SIP Telephone

Mitel’s 6869 SIP phone is the most advanced available from this manufacturer, with a range of features and functions included as standard. Available for between £160 and £175, this telephone offers a high-quality option, for a great price.

This telephone includes a large, user-friendly interface along with some excellent specs. High-quality audio and extensive customisation options, means that your staff will be guaranteed an excellent level of use, with everything they could need included.

Mitel’s 6869 is an exceptional telephone that can be used in a huge range of job roles - from small to large businesses, this system provides excellent functions from start to finish.

Panasonic 6824 3-Line PBX308

Panasonic 6824 3-Line PBX308

Like the Panasonic phone listed in the section above, the 6824 3-line system is a great budget option that includes multiple handsets. Available for between £300 and £330, this set of telephones provides businesses with an excellent value option.

The main advantage of this telephone package is the coverage offered; though individually these telephones are likely to add less quality than others listed in this section, as a whole they offer a range of benefits that cannot be ignored. More than anything, the value of this product lies in the 4 handsets, allowing your business to unilaterally improve communications with one buy.

Whatever your business, this telephone system could be exactly the right choice; providing up to 4 staff members with portable communication means, this is a perfect choice for a range of job roles.

NEC DT730 12DG IP Telephone

NEC DT730 12DG IP Telephone

Available for between £160 and£180, NEC’s DT730 telephone is an excellent choice for a range of businesses and users.

The NEC DT730 phone offers a range of quality features, including customisation options, LCD display, hands-free functionality and a range of other options. Whether you need to outfit your entire office, or just a sales or customer service team, this model is a great choice.

For the price that you will pay for this equipment, you are sure to be more than happy with the quality you receive. Not just a run-of-the-mill phone, this handset from NEC can significantly improve your staff’s ability to operate.

Compare Business Telephone Systems

The best way to find the best telephone system for your business is to compare prices Approved Index can help here.

Using the form at the top of this page along with your specifications, you can compare services, equipment and prices from UK suppliers to find the best deal for your small business.

Comparing quotes with Approved Index only takes a minute, and it could save you 40%.

Compare Small Business Telephone Providers today to save 40% on equipment and installation.